Hosted Technology Solutions

At Amerix, we utilize industry leading technology in providing our hosted solutions. Best of breed technology in an open and scalable architecture allows for quick and easy access and, at the same time, the ability to customize the technology to meet your needs. Custom applications that employ the Microsoft .NET framework allow applications to be abstracted in a loosely-coupled manner, using web services to communicate between components. Furthermore, the use of n-tiered applications allow for easy and cost-effective scalability.

The Amerix Contact Center Suite (ACCS) is architected and deployed in a Software as a Service (SaaS) model. This model offers the benefits of scale at an affordable price.

Benefits of our SaaS model

Availability: Deployed in physically redundant data centers, ACCS offers industry-leading reliability and business continuity.
Flexibility: Whether you need to add one additional user or 100, our SaaS model offers a scalable, on-demand approach to meet your needs.
Security: Using industry leading authentication by RSA and remote management solutions by Citrix, your data remains secure within our data centers.
Service and Support: As a hosted solution, you benefit from a staff that is monitoring and maintaining our systems 24-7, 365 days a year.

Amerix Corporation 8930 Stanford Blvd. Columbia MD 21045 (410) 910-1735