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Rapid change, rising costs and increased demand – Credit Counseling Agencies (CCAs) are facing greater pressures than ever. And Amerix will help you build the sophisticated and reliable infrastructure you need to meet the challenge.
You’ll have access to the most advanced technology at a fraction of the price of buying it or building it yourself. As conditions change, you’ll have the flexibility to change with them. You’ll never have to worry about scalability, data security, business continuity or obsolete hardware and software. Best of all, you won’t have to invest capital in technological infrastructure.
Amerix can help you structure a better CCA – by offering you an exceptional breadth and depth of services and allowing you to focus on customers who need your help.
Back Office Processing
- Daily ACH debits, RPPS disbursements and check remittances
- Daily disbursement returns, reversals and reissues
- Daily electronic (RPPS and Visa e-Pay) and paper proposal processing
- Monthly customer statements via mail and e-mail
- Daily customer payment posting
- Daily cash reconciliation
- Fair Share invoice generation
- Creditor database management and services
- Digital signature, fax and e-mail account activation
- Daily fair share payment posting
- Standardized/automated document creation (English/Spanish)
- Comprehensive set of standardized reports
System Platform
- Real-time processing
- Budget worksheet and net worth analysis
- Desktop fax and e-mail capability
- Customer service workstation
- Imaging/archiving of all customer correspondence
- Systemic contact notes, business events and work queues
- Online customer interface for Debt Management Plan enrollment and servicing
- Real-time access to client information
- Credit bureau reports
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