As a subsidiary of Ascend One Corp., Amerix Corporation provides the contact center, back office processing and technology for clients in the financial services, credit counseling, non-profit, and legal industries. Along with our sister companies in the Ascend One family – CareOne and 3CI – Amerix offers over 12 years of experience designing and operating contact center and transaction processing operations.
Each month, our proprietary technology handles over 50,000 prospective calls and more than 250,000 service-related or counseling-related calls. Our call center technology interfaces with CRM and back office processing systems, enabling the movement of over 1.2 million client payments every month, worth more than $95 million.
Additionally, we continuously validate the quality and accuracy of operations through internal and external audits. The Ascend One family of companies participates in eight to ten audits per year, covering financial controls, technology standards, process controls, documentation, legal compliance, as well as our ISO and SAS-70 requirements.
At Amerix, our commitment to exceptional customer service, accuracy, and reliability has made us a key partner to the companies we serve.